- eCOGRA certification
- Round the clock customer support
- Accepts Canadian Dollars
- No mobile phone number
About Platinum Play Casino
One of the biggest names in the casino world, Platinum Play is a renowned casino. The casino was launched in 2003 and is owned by the Digimedia Group. Even though the casino is pretty old, this is not something you would see on the website because the website has been revamped and has been kept up to date.
From a C$800 welcome bonus, to a diverse range of games and banking options, Platinum Play has it all. There’s much more at Platinum Play Casino and you wouldn’t want to miss out on it. Platinum Play is ideal for those who want simple, straightforward, and exciting gameplay. Platinum Play Casino has all of the essential elements of online gambling, as you’ll see in our Platinum Play Casino review. Let’s begin!
Platinum Play Casino’s games are powered by industry powerhouse Microgaming, thus they carry a punch in terms of software. There are also NetEnt games and Evolution Gaming live dealer games.
Those three gaming behemoths don’t come much more prestigious or trustworthy than that. While we agree that a little more diversity would be nice, it’s a minor quibble when compared to the overall excellence.
Platinum Play has removed the download casino app option, leaving players with the choice of playing via a web browser on a desktop or on a mobile device.
The Platinum Play desktop edition, like the mobile site, allows you to play all of your favorite online casino games without having to download them. All you have to do is create an account and you’ll be able to visit the casino’s website.
Licenses, Safety, and Trustworthiness
There should be no reason for Canadians to be skeptical about Platinum Play. The site is fully licensed and regulated in Malta, a gambling country that requires licensees to follow industry best practices. The eCOGRA Seal of Approval is further assurance that Platinum Play works with honesty and integrity. eCOGRA is one of the most reputable testing organizations in the world, and they only approve sites that meet their stringent criteria.
Players from Canada are welcome, while residents of numerous nations, including the United States and the United Kingdom, are not. The terms and conditions contain a list of restricted nations as well as additional restrictions.
Not only can Canadians trust that every game at Platinum Play is fair, but they can also trust that your personal and financial information is safe. The site’s servers are protected by advanced firewalls, and all connection with Platinum Play is encrypted using 128-bit SSL technology.
Platinum Play Casino has excellent mobile compatibility. It does not have a mobile app, but you don’t need one! The site allows you to access the gaming part of your browser, load any game that interests you, and begin playing. Nothing needs to be changed, installed, or downloaded.
The simplicity and compatibility of this website are two of its benefits. While many other sites only support iOS and Android, this one supports Blackberry and Windows Phones as well. Naturally, all connected tablets are also supported. To put it another way, you can play the game on any device that can connect to the internet.
Keep in mind that not all titles are supported in the mobile version. Despite the fact that their quantity is limited, all big games are present. The fact that the online casino will enhance the number of games that run on mobile devices and that all new ones are fully optimized is great, as it means you’ll have more titles to pick from in the near future. Check out the casino Platinum Play mobile version as soon as possible.
From the late 1890s to today, slot machines have come a long way. The game has eclipsed the popularity of table games such as roulette to become the most popular online casino game. The games have been the most popular so far, owing to their simple rules and lucrative real-money payouts.
In our Platinum Play Casino review, we discovered a diverse selection of online slots games with stunning graphics, free bonus and spins rounds and massive progressive jackpots. You can choose between arcade slots, reel slots, and video slots when you play at Platinum Play online casino. Award-winning online casino software companies such as iSOFTBET, NetEnt, Microgaming, and Pariplay power all of these games.
Numerous table games with various gaming alternatives are present at this casino to enhance the gambling experience. For example, roulette can be played in three ways: American or European and French, whatever players prefer. There are several varieties of blackjack and other table games as well. Apart from various types of classic table games, players can also play games like Keno, Craps, and Sic Bo.
Furthermore, the settings of each game are so immersive that you will find it difficult to distinguish between real-life gambling and playing casinos online. Imagine sitting in the comfort of your own home, with no need to leave, and nevertheless feeling as if you were in one of the most opulent gaming establishments. Furthermore, you will be able to win real money!
The live casino is pretty decent as well. It has all the basic games. Something out of the box isn’t something to be seen here but that’s fine. The live dealer tables have a lot of variety in terms of stakes as well. You will get a few different types of Roulettes and Blackjack games. Apart from these, you can also enjoy games like Dream Catcher, Stud Poker, Dragon Tiger, and many more.
There aren’t many casinos with a wider collection of Video Poker games than this one, with 26 to choose from! Microgaming has always maintained a keen eye on the Video Poker business, and its numerous varieties and multi-hand versions of the traditional games draw in the most devoted gamers from all over the world.
If you’ve never tried video poker before, here is a fantastic place to start; however, you should be aware that the game is incredibly addictive, so plan on spending some time there! Different types of video poker games available are- Double Bonus, Joker Poker, Tens or Better, Aces and Eights, Double Double Joker, and many more.
Deposits and Withdrawals
Being able to make deposits and withdrawals easily and safely is one of the important factors to look for at a casino. As a result, Platinum Play Casino ensures that you are only provided with PCI-verified solutions that follow the strictest security requirements.
The payment options available at Platinum Play Casino are-
Taking a look at the above options, it is pretty clear that the casino has done a fairly good job at providing different kinds of deposit and withdrawal options. The deposits are processed instantly, however, the withdrawals may take a few hours to get processed. The players need to go through a verification process when they are making their first withdrawal. This verification requires you to provide proof of your identity and address.
Players must keep in mind that after a withdrawal has been approved (which takes around 2 hours), the time taken for the money to receive your account depends on the payment method you use. Different payment methods have different processing times. For example, methods like Skrill and Neteller have a processing time of 24 hours but Bank Transfer may take upto 2-3 business days.
Coming to the fun part of joining Platinum Play, we are pleased to inform you that the casino has a huge welcome bonus for new players. The players get a welcome bonus of upto C$800. This welcome bonus is divided into the first three deposits and this is how it goes-
- 1st Deposit- 100% deposit bonus of upto C$400
- 2nd Deposit- 100% deposit bonus of upto C$200
- 3rd Deposit- 100% deposit bonus of upto C$200
The players will have upto 7 days to claim this bonus. The minimum deposit limit for this bonus is C$10. However, the wagering requirement is 70x, which in our opinion is quite high. Just like other Canadian casinos, only slots contribute to 100% play-through requirements for this welcome offer.
Platinum Players isn’t just interested in new players and it is evidenced by its loyalty rewards program. Each credit you spend on casino games earns you points here. Once you’ve accumulated enough points, you’ll be able to exchange them for casino bonus credits to use on games.
Depending on the game you’re playing, it can take anywhere from 1 credit to 100 credits to get 1 point at Platinum Play, but regardless of how you earn them, you’ll get a fixed 5 cash credits each 5,000 loyalty points (with a minimum of 5,000 redeemable at one time). New users are given 2,500 points to assist them to get started, which is really helpful considering you must earn 75,000 points in a calendar month to qualify for the diamond rank.
Lower tiers give you additional points on your birthday, more promotions, and a monthly loyalty incentive, but that might not be enough to entice casual gamers who wouldn’t spend as much on their gambling passion otherwise.
All players, not just high rollers, are entitled to all of the Fortune Lounge’s benefits and are eligible to participate in unique events, including the International Slots and Blackjack Leagues, that are only open to Fortune Lounge members.
A pair of tickets to a fantastic 7-day Caribbean cruise aboard the magnificent Oasis of the Seas will be awarded to 50 lucky players.
You can be invited to join the casino’s VIP program if you spend a lot of money and reach the highest rank. Exclusive invitations, bigger bonuses, and other tailor-made offers are all available to members of this distinguished club.
Platinum play provides around-the-clock customer service, even during weekends and holidays! This goes to show that the casino is extremely dedicated when it comes to customer support. And that is something every player requires. This very reason makes Platinum Play one of the trusted brands in Canada.
There are various different ways in which one can contact customer support. Of course, there are methods like Live Chat and Email but there are also ways like Skype. There is also an FAQ section which is perfect for the general answers.
The live chat out of all the methods is the fastest one because the response time is a few seconds. On the other hand, methods like email are best when some documents/proofs need to attach to your queries. The customer support executives at the casino are very friendly and knowledgeable.
We have come to the end of our Platinum Play review and we are totally impressed with this casino. There isn’t much to complain about here and this is what makes the casino a must-try. The best part about Platinum Play is definitely the welcome bonus and the promotions. The next best thing is the customer support that is offered.
The huge collection of games provided by Microgaming is also one of the best things about the casino. Every player will certainly find something to their liking here. The facility to play all such games on your mobiles is also something that you don’t want to miss out on. Overall, the casino has a good package of bonuses, banking options, and games. You shouldn’t wait to try Platinum Play any further.