Zinkra is one of the new generation online casinos available in Canada, after being launched in 2021 by its experienced owner Gammix Limited. Despite not having the typical casino-look & feel and a name that is somewhat difficult to remember, we do find the website to be excellent in every aspect. We have to admit here that we weren’t very surprised as other brands by the same owner have shown to be great sites as well.
Zinkra tries to draw attention by giving its cash back a dominant position on its homepage which is definitely something we’ll get back to as this casino makes a different twist when it comes to bonuses and promos. Let’s say this casino surely likes to do things differently.
Our first impression of the site is very positive although we all agreed that Vernons needs to add a more obvious casino touch to the above the fold section of the home page. Other than that, Gammix Ltd once again shows how important it is to have a great looking site. Whether this is enough to convince players in Canada is what you’re about to find out in our full review of Zinkra Casino. Get ready for in-depth review covering the full range of performance metrics including bonuses, assortment, customer service, and licensing.
We’ll first dive into the Zinkra Casino’s lobby that is powered by the industry’s main providers. Most of the game developers we found here are very well known including names like Microgaming, Play’n Go, Pragmatic Play, and Evolution while we enjoyed seeing other studios like BetGames TV and Iron Dog Studio.
Like most other brands, Zinkra Casino gives its players the opportunity to try out most of the games for free as it has enabled the demo mode. Most casinos with a licence by the MGA do this and we’re happy Zinkra does so as well.
Zinkra Casino’s website is also fully available on mobile devices as it’s been optimised for mobile play. All you have to do is open the site on a smartphone or other mobile device and the platform conveniently adapts its content to the smaller screen size. There is no need to download a separate mobile app and we label their responsive website as fully functional. It should be able to give most cellphone users a smooth gaming experience.
Zinkra Casino hasn’t been in the industry for a very long time which is why some extra attention is required. Nonetheless, this relatively new casino brand is backed by a very reputed company which makes a major difference in terms of safety and security.
Although Zinkra Casino will certainly have to prove its reputation in the long term, we can say that owner Gammix Limited enjoys an excellent track record. Gammix Limited has successfully launched a full portfolio of international casinos including brands like CrazyPlay, BluVegas, and Scatters Casino. Gammix itself has been around since 2016 and has all the experience needed to keep up their reputation in an industry as competitive as the casino business. We therefore expect that Zinkra Casino will manage to become a favourite among players who appreciate large catalogues and straightforward promos.
The same holds true for licensing which explains why the Malta Gaming Authority (MGA/B2C/295/2015) issued the operational licence held by this casino. Zinkra Casino is regulated by this European regulatory body and Zinkra’s main office is found in Malta too.
The MGA-licence is widely used to target other markets and if there were a lingua franca for casino licences it would be the Maltese one as it is internationally used by operators.
Additionally, Zinkra Casino works with a highly advanced TLS-type encryption system which in most aspects is similar to that employed by international banks and other major financial institutions. When it comes to safe gaming and responsible play, users feeling uncomfortable with their own gambling behaviour will have several tools to prevent them from getting into a severe addiction. Direct links to websites and organisations like GamCare, Gamblers Anonymous, and BeGambleAware are all included while every account gives its users the flexibility to set session and deposit limits.
Most of today’s casino websites cater for the needs of mobile users and Zinkra Casino can’t fall behind if it wants to compete with other brands. Hence, you’ll be able to enjoy full functionality on any device and it doesn’t really matter if you prefer to make your wagers on a desktop computer, laptop, cell or tablet. We found the mobile experience for Zinkra casino to be seamless from the very first time we accessed the website on our phone.
We didn’t see any significant differences with regards to the game selection on mobile vs. on desktop and found most slots as well as table games on the mobile version of the website. The live lobby is also accessible on a cell phone while the website’s overall functionality (usability, customer support, banking page, amongst others) was what we hoped it to be. Players will therefore have a great experience while they’re on the go.
Zinkra Casino Canada offers a very diverse game selection which won’t come as a surprise as there are more than 3000 games available. Not only will players find all they need in terms of quantity, the quality on offer is quite impressive too. Game studios like Pragmatic Play, Nolimit City, and NetEnt are all featured in the casino’s lobby which explains why you’ll find a large list of all-time favourites lined up for you at Zinkra. What we appreciate very much is that it also gives enough space to lesser known providers that deserve a spot too. All together, we counted about 65+ game developers which is above average.
We found their lobby of table games to be somewhat confusing as it features both online, RNG, table games and live dealer table games. We have a strong preference for casinos that distinguish between the two and don’t list their live games in both the live dealer lobby and the section with table games. Taking a closer look at what’s on offer in terms of RNG games we have to give Zinkra Casino our compliments as we counted +160 online table games. This is above average and we don’t come across a lot of operators that house this number of online tables in their lobbies. We found virtually all traditional table games and their variants and we were excited to see how there is also space for alternative games like Dragon Tiger and Sic Bo. Zinkra Casino’s table game selection is predominantly weighted toward blackjack and roulette and here are some examples of what to expect:
Zinkra’s live dealer lobby is outstanding as it counts a varied assortment of +160 games brought to you by different game developers as there’s a lot more than just Evolution. Don’t get us wrong, we love live casinos that are powered by Evolution, but it’s good to see that some operators include other names like Pragmatic Play Live and BetGames TV to give players more flexibility. Pragmatic Play Live is becoming a widespread favourite, but BetGames has been gaining territory as well which is something that we highly enjoy.
This live dealer software developer brings you what other providers wouldn’t have thought of with a live version of Rock Paper Scissors being the best example of what makes BetGames TV so different from others. Other games available by BetGames are War of Bets and Wheel of Fortune which give a slightly different twist to mainstream game shows.
The usual suspects such as Evolution’s Dream Catcher Live, Monopoly Live, and Lightning Roulette are also found in the live lobby, while there are also some of Pragmatic Play’s most popular counterparts featured in this part of the casino. We don’t really have anything to complain about the live dealer games as the live lobby is all we hoped for.
Zinkra Casino is a casino platform only which means there is no sportsbook available for the sports betting minded. We don’t expect Zinkra to add a sportsbook anytime soon.
As most players would expect, most games at Zinkra are slot machines. With over 3000 slot games featured in the main lobby, most players won’t have any difficulties finding a game, game theme, mechanism, or volatility level they’re looking for.
Zinkra Casino’s casino lobby doesn’t work with a lot of categories or filters which is definitely needed to make navigating through the thousands of games a bit easier. Other than “New”, “Popular”, “Live Casino”, “Table Games”, and “Provider” we didn’t see any filters that were helpful in finding alternative categories like Megaways games or jackpot slots. What we did enjoy very much were the medium sized icons that are both clear and conveniently sized while it also features the vendor responsible for the game’s production.
Here’s a quick overview of some of the most popular slot games available at Zinkra Casino:
Zinkra has outstanding options players can use for making their deposits and withdrawals as there is a mix of traditional banking methods like bank transfers and credit cards, modern e-wallets, and even vouchers like Paysafecard. This way it covers all sorts of banking methods which is also ideal if you’re looking for speed and variety.
Moreover, the payment platform of this Malta based online casino is fully optimised in terms of web security ensuring that both deposits and withdrawals are performed quickly and safely. Some of the payment methods players from Canada can make use of are:
Although Interac isn’t available we believe that the options above still give Canadian players enough alternatives to enjoy fast banking. Minimum deposits and minimum withdrawal limits are very reasonable while this is definitely not true for the maximum withdrawal limits that tend to be around $25,000 and $30,000 per month as its set at €20,000 or equivalent in any other currency. This is significantly lower than average.
In terms of speed we don’t have anything to complain about, that is, if we narrow it down to e-wallets. These tend to be the fastest option and all you have to do to get instant payments is to get your identity verified after which you’ll be good to go. Please take this into account as the very first withdrawal can take a bit longer due to processing times. The good news is that this is usually a one-time procedure meaning you’ll be able to enjoy instant or fast payouts if you stick to the e-wallets available on the banking page.
Zinkra Casino takes a slightly different approach when it comes to casino bonuses as there isn’t a specific welcome bonus for new customers. Instead, Zinkra works with a 10% cashback that is available to everyone — thus not distinguishing between new users and existing players. You’ll need to decide for yourself whether this is something you appreciate or not, but they do keep things simple at Zinkra as this approach avoids a lot of difficult bonus terms. What we found somewhat disappointing was to see that the cashback was lowered from 15% to 10% which is quite a drop as we’re talking about 50%.
All together, we’re still part of the group that enjoy cashbacks as they save a lot of hassle due to the lack of wagering requirements. There will undoubtedly be players who prefer heading elsewhere if a casino doesn’t offer a welcome package, but you can’t really blame Zinkra Casino for keeping their promotions as straightforward as possible. In addition to the weekly cash back, this operator also works with a few other bonuses such as:
We kinda like online operators that value their existing users as much as they value new customers and loyalty programs are definitely one way of showing appreciation. Zinkra Casino works with a program that consists of 4 levels: Novice, Pro, Expert, and Power. As you move your way up, each new level gives loyal players new benefits such as free spins, cashbacks, and cashback multipliers. We don’t see a lot of casinos that offer cash back multipliers in their loyalty programs so this is unquestionably one way one to distinguish yourself from other websites. The cashback multiplier starts at 1,25x from base level if you’re a Pro and goes up to 1,50x if you make it to the final level of Power.
Customer support is available 24/7 via live chat and email which is definitely important to users in Canada as this casino is based in Malta and the last thing you’d want is a closed customer desk due to time differences. We went ahead and put the live chat agents to the test, and we have to say they were both responsive and professional without the need to put us on hold or keep us waiting for our answers. The average response time is lower than a minute according to the website and in both occasions that we contacted customer support they indeed managed to give us their first response within 20 seconds. Players can also access customer care via the email form in case they need to get into details. There is no option to call Zinkra Casino’s customer representatives.
Overall, we found Zinkra Casino Canada a great place for online gambling and we didn’t bump into a lot of drawbacks other than the low withdrawal limits and the lack of a true welcome package. Whether the latter is a significant disadvantage will depend on your personal preferences as cashbacks are still a very effective way to value both new and existing customers without making them stick to difficult bonus terms and conditions.
With more than 3000 games on offer, a well equipped live dealer casino, and a wide range of banking methods we don’t think there’s anything missing to commence your online casino journey. Although online casinos that have entered the Canadian gambling market in recent years have widely shown to give players complete platforms, Zinkra Casino is yet another example of how advanced modern day online gambling has become.
In terms of safety, security, and reputation we can only say that some extra attention is always required with new casino brands, but other than that we believe Zinkra Casino will become yet another Gammix website with an outstanding track record just the way other brands operated by Gammix Ltd have turned out to be highly successful. Their skilled customer support desk, awesome website, original loyalty program, and fully mobile platform will give players from Canada the ultimate gaming experience.